Zistora Privacy Policy

1. Information We Collect

We collect information directly from you to fulfill your orders and improve your shopping experience.

• Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

• Payment Information: We use secure third-party processors to handle credit card or bank transfer details; Zistora does not store full payment card numbers on our servers.

• Technical Data: IP address, browser type, and cookies to help us understand how you interact with our website.

2. How We Use Your Information

Your data is used strictly for business operations and customer service.

• Order Fulfillment: To process payments, arrange shipping through local or international carriers, and provide order updates.

• Customer Support: To respond to your inquiries via email or WhatsApp regarding our detox infusions and dry food products.

• Marketing (Opt-in): To send occasional newsletters or promotional offers about new seasonal fruit or vegetable launches, provided you have consented to receive them.

3. International Data Transfers & Shipping

As a global business, we share necessary details with third-party partners to facilitate worldwide delivery.

• Logistics Partners: Your name, address, and phone number are shared with courier services (local and international) to ensure successful delivery.

• Customs Compliance: For international orders, we may provide required information to customs authorities in your destination country to comply with import laws.

4. Data Security

We take the security of your personal data seriously.

• Encryption: We use standard security protocols to protect sensitive information transmitted online.

• Access Control: Only authorized employees (such as the owner and assistants) who need the information to perform a specific job are granted access to personally identifiable information.

5. Your Rights

Regardless of your location, you have rights over your data.

• Access & Correction: You may request to see what data we have about you or ask for corrections.

• Data Deletion: You may request that we delete your personal information, subject to certain legal obligations (such as keeping records for tax purposes).

• Opt-out: You can unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails.

6. Third-Party Links

Our website may contain links to other sites (such as social media platforms). We are not responsible for the privacy practices of these other sites and encourage you to read their privacy statements.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

If you have questions about our privacy practices, please contact us:

• Email: [info@zistora.com]